I got my 3D printer from Creality 1 day ago. My dog off the SD card came perfectly, Benchy was also printed almost flawlessly. I used standard Benchy settings on all my prints.

Now I tried making a mask and it failed mid-print. When I saw it failing I stopped the print.

What do you guys think is the cause of this?

I printed with the following settings:

  • I use PLA 50 °C bed and 200 °C hot end
  • Resolution: 0.20 mm
  • Infill: 20 %
  • 3 walls with a line width of 0.4 mm each
  • 50 mm/s first time i printed it and 40 mm/s second time.
  • Combing OFF
  • Retraction enabled
  • Retraction distance:6 mm
  • 25 mm/s all retraction speeds
  • retraction extra prime amount 0
  • retraction minimum travel 1.5
  • maximum retraction count 100



I printed the mask again. this time I changed Z Seam alignment in Cura from user specified to random. It improved it a bit but it was not a successful print. second mask

  • $\begingroup$ What about trying to print another benchy? That way we can see if it's an issue with the printer. $\endgroup$ Apr 5, 2020 at 15:25
  • $\begingroup$ i will do it tomorrow. Anyway, this mask was printed right after the benchy. The only problem on the benchy is like a line on the left side and some ghosting. I'll post a picture soon. $\endgroup$
    – GGCristian
    Apr 5, 2020 at 17:54
  • $\begingroup$ What speed? Looks like printing too fast for the hotend to keep up. $\endgroup$ Apr 5, 2020 at 22:54
  • $\begingroup$ Is the filament entangled at some point? $\endgroup$
    – 0scar
    Apr 6, 2020 at 11:05
  • 1
    $\begingroup$ Not sure if OP is still around, but if so: do you perhaps have coasting enabled? It's a Cura antifeature that could lead to this. $\endgroup$ Jun 19, 2020 at 22:17

1 Answer 1


I was told to not even bother using the white filament which came with the Ender 5 as it was very low quality. I used an orange filament from Hatchbox and, once I have learned to adjust my settings (I found it works better at 210-215 °C), it seems to be great.

  • $\begingroup$ Yeah, the white filament that came with my Ender 3 pro was of questionable quality, though I was eventually able to use it after some experimentation. I've had much easier success with every other filament since. It's weird that they wouldn't just include a mini roll of their quality PLA with their printers, it would be a great help to people who are new to printing $\endgroup$
    – Kevin
    Feb 1, 2021 at 21:11
  • $\begingroup$ Very true. New filament 206 °C, level bed thicker paper, infill: 100 % and watch if filament is fed properly. $\endgroup$ Sep 8, 2021 at 20:46

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