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When I try to print something that is not the test model already on the SD, which means when I try to slice something in Cura 4 and than I start the print, the nozzle stops at Z=15 mm and only the extruder motor goes foward and backward. I tried to modify the G-code but I didn't solve the problem. I need help because it's my first delta 3D printer and I don't know what to do.

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    $\begingroup$ Can you add an image of your print and the stl image? $\endgroup$
    – Fernando Baltazar
    May 14, 2020 at 5:03
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    $\begingroup$ Did you use the pre-configured profile in Cura? $\endgroup$
    – coat
    May 15, 2020 at 19:52
  • $\begingroup$ have you configured z-offset yet? $\endgroup$
    – linuxdan
    May 26, 2020 at 4:40

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A distance of 15 mm is about the height of the probe or Z-offset. That can be a clue.

Compare the G-code from the testprint with the G-code you sliced. It can give you other clues.

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