I am completely new to 3D Printing. I got my first printer, a Creality Ender 5 Pro, yesterday.
My problem
I shutdown the printer without the axis being in home position (X: 0, Y: 0, Z: 320 instead of X: 0, Y: 0, Z: 0). I thought this should be no problem but after turning the printer on again the info screen showed the axis position as 0, 0, 0 again.
So, I can't move the Z axis up now because the printer thinks it's already at 0.
NOTE: On the Ender 5 the bed lowers for increasing values of the Z. So 320 is the lowest and 0 the highest. I know that the motor works because it tries to go down further if I increase the Z position, but I am scared of damaging the motor because it can't move further but it tries to (judging by that weird sound).
My question
Is this a normal behavior that the printer axis cant remember its position? Because I think when I built the printer the axes were also not at the 0, 0, 0 position and on the first start they moved back without any problems.
Does anyone have any ideas on how to solve this? Or is this a broken printer?
PS: I could replicate this behavior on X and Y as well (moving them with prepare->move axis and then shutting down the printer). But in this case, I can easily disable the motors and move them manually back to 0, 0. This isn't the case for the Z Axis.
I hope I explained that understandably.