I have a brand new Creality CR-10 S5. I'm new to printing.
I'm trying to level the print bed, but after using the Auto-Home function the nozzle is left touching the glass. I understand that to do the leveling, I must move the head manually to the four positions for adjusting. But I really don't want to do that because I don't want to damage the glass, nozzle, or both. From the explanations of leveling I've found, I think I should expect the nozzle to be too high if anything.
Am I conceptually wrong, or have I made some rookie mistake?