I moved the printer head slightly without turning off the system and now only the Z-axis stepper motors work.
I recently purchased an Ender 5 Plus. I managed to get three prints done and then one print went bad. The nozzle scraped against the glass plate (causing me to have to replace the nozzle). For some reason my home coordinates changed and caused the plate to eventually press all the way against the nozzle. During this my BLTouch also bent and needs to be replaced.
The big problem now is that none of the motors are working (except for the Z-axis steppers). I had an air headed moment and moved the printer head while the machine was on (but not printing). Now the BLTouch is static red and only the Z-axis motors works. I've tried every bit of advice I could find. Any chance anyone has a possible solution?