Can't "Send To" Thingiverse from Tinkercad.com

Question

Anyone else seeing this issue? Anyone know a solution?

While editing a part on TinkerCad.com (this part, to be specific), I click the "Send To" button in the top-right --> click Thingiverse --> I see this screen:

I then click on "Authorize". I'm already signed into Thingiverse, so I click "AGREE & AUTHORIZE APP" --> and I get this error window:

It states:

There was a problem authenticating you with Thingiverse

Close this window and return to Tinkercad.

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Privacy/Cookies

Anyone know what could be the issue? I've tried in Google Chrome, on Firefox, in Chrome with incognito mode, and even with a 2nd pair of separate TinkerCad and Thingiverse accounts! I get the same result each and every time.

Note: I used the Google sign-in for the Thingiverse account. Maybe I need to use the independent account login?

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Side note: this question is on-topic:

Websites (could come under Software and/or Tools)

...

• Issues with web based tools <=== this one is my question

I just sent in some support request tickets to both sites

Update 22 Dec. 2021:

I posted a help support ticket to both TinkerCad here (choose "Tinkercad Account" from the "Please choose from the options below" dropdown menu) and to Thingiverse here (click link --> choose "Other" from dropdown menu for "What does your support request pertain to?"). I'll add an answer here if I get any useful response or solution from either of them. My support tickets on each site essentially contained the following information:

Subject:

Can't "Send To" Thingiverse from Tinkercad.com

Body:

Please see a full description of my problem here: Can't "Send To" Thingiverse from Tinkercad.com

Essentially, no matter what I do I get into an infinite loop of trying to click the "Send to" button to send a model to Thingiverse, and it repeatedly fails with the error shown in the attachment. Again, see the full description at the link above.

OS:

Linux Ubuntu 20.04

Browser:

Chrome Version 96.0.4664.110 (Official Build) (64-bit)

Answer 1

The best solution for the problem is to download your Tinkercad designs and upload them to Thingiverse.

Some people had the same issue and as far as I know, the Tinkercad people are not going to solve it.

Answer 2

Tinkercad replied to my Zendesk ticket I opened (see the question), and as a a result, they seem to have fixed the issue! The "Send To" --> Thingiverse feature seems to be working again!

I sent my request on 20 Dec. 2021:

Subject:

Can't "Send To" Thingiverse from Tinkercad.com

Body:

Please see a full description of my problem here: Can't "Send To" Thingiverse from Tinkercad.com

Essentially, no matter what I do I get into an infinite loop of trying to click the "Send to" button to send a model to Thingiverse, and it repeatedly fails with the error shown in the attachment. Again, see the full description at the link above.

OS:

Linux Ubuntu 20.04

Browser:

Chrome Version 96.0.4664.110 (Official Build) (64-bit)

I got this response on 3 Jan. 2022:

Nicole Smith (Tinkercad)

Jan 3, 2022, 7:16 PST

Hi Gabriel Staples,

Thanks for writing in to let us know about the issue. I'll pass on the information and see what we can figure out.

Regards,

Nicole
Tinkercad

Then this on 5 Jan. 2022:

Nicole Smith (Tinkercad)

Jan 5, 2022, 15:40 PST

Hi Gabriel Staples,

This should now be working again.

Regards,

Nicole
Tinkercad

Sure enough; it seems to be fixed!

Next time you have an issue with TinkerCad, submit a help request here (I chose "Tinkercad Account" from the "Please choose from the options below" dropdown menu).