I bought what I thought was going to be the printer of my dreams a few years ago but have had no end of trouble trying to get it to work. My current issue is that I constantly get layer shifts and if seems to be because the stepper-motors are incredibly week. I frequently can't even home the axis or level the bed without the motors slipping. I have tried everything I can think of but nothing seems to work.
Here's a video of me stopping the stepper motors with my fingers:
Is this normal?
Any help would be greatly appreciated.
For more details I've been having a discussion with the manufacturer in this facebook thread.