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I am pondering about buying a Creality Ender-3, and I am honestly confused about some reviews. Some claim it is running 24 V, one did claim it was 12 V, most don't mention it. Since I know about some issues with the clamps, if I get myself an Ender-3, I want to replace the hotend with a proper one from day one. So knowing its voltage is needed to order the right parts.

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Bearing in mind that the specifications on Amazon's page are sometimes not 100% (even though they are in this case), it is always best to check on the manufacturer's website.

From Creality3D's own website, Creality3D.shop, on the Creality3D Ender-3 product page, Creality3D Ender-3 3D Printer Economic Ender DIY KITS, the specifications are given as (emphasis is mine):

##ender-3 Machine Parameter:

  • Modeling Technology:FDM (Fused Deposition Modeling)
  • Printing Size:220220250mm
  • Machine Size:440410465mm
  • Package weight:8kg Max
  • Traveling Speed:180mm/s
  • Filament:1.75mm PLA,TPU,ABS
  • Input:AC 100-265V 50-60Hz
  • Output:DC 24V 15A 360W
  • Layer Thickness:0.1-0.4mm
  • Nozzle diameter:0.4mm
  • Precision:±0.1mm
  • File Format:STL,OBJ,G-Code
  • Working Mode:Online or SD offline
  • Max Nozzle Temperature:255℃
  • Max Hot bed Temperature:110℃
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    $\begingroup$ Attention! Creality3d.shop is not the real shop creality3donline.com is the real online store. this information appears correct though, as it's probably just ripped from the official online store. $\endgroup$
    – Nilloc
    Jan 24, 2019 at 19:05
  • $\begingroup$ Ah ok, my mistake, thanks for the clarification $\endgroup$
    – Greenonline
    Feb 6, 2019 at 16:03
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    $\begingroup$ The Creality shop is now creality3dofficial.com, as said on their site creality.com (online shop link) $\endgroup$ Jun 23, 2020 at 22:18
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After checking the amazon listings of the ender-3, they contain more information than the gearbest listing: indeed it is a 24V machine.

Product description

[...]

Output: DC 24 V 15 A 360 W

[...]

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The Ender 3 and the CR-10 printers use the same board which runs on both 12V and 24V. I have one of each and have to be careful swapping parts between the two.

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