I've been printing PLA on a Pegasus 12" for 2 years. Print quality has been great but in the last few months the quality of the prints has deteriorated. After looking into it, it seems when the head moves away from the spool and puts the filament in tension (and pulls on the spool) the extruder cog slips on the filament. That results in traces where no plastic gets extruded the furthest away the head moves from the spool (the spool is on the left in the picture below):
The cog slipping can be seen between 0:22 and 0:27 on the video below: the cog on the right spins continuously but the ball bearing on the left stops spinning for 5 seconds. https://photos.app.goo.gl/cTfySUgXDy1XKXGv8
The end result is a part with multiple gaps, especially on the side farthest away from the spool.
I've cleaned the teeth of the cog (removed plastic dust) to improve traction but that didn't solve the problem. I've also tried to clean up the extruder by inserting a wire from the hot end side, no improvement in print quality.
Any ideas on how to fix that slipping problem?
Edit with solution:
To complement Oscar's answer below, here is what I've done that fixed the problem: it turns out the issue was coming from a lack of friction on the filament. To increase the friction, I've slipped a pair of 0.25mm thick pieces of plastic sheet between the bearing axis and the mount. See pic below.
That increased the force on the filament enough to fully solve the slippage problem. The print quality is perfect now (see pic below).
The plastic sheet trick is just a short term fix. I'm going to try swapping the drive gear for a slightly thicker one and contact MakerFarm to see if there is any long term modification they recommend.